Shipping policy
Refund & Exchange Policy
Because every item in our store is made to order just for you, we are unable to accept returns or exchanges for buyer's remorse or incorrect size selection. Please review our size guides carefully before placing your order.
We do accept exchanges or offer replacements in the following cases:
- The item arrives damaged or defective
- You received the wrong item or wrong size due to our error
To request a replacement, please contact us within 30 days of delivery at [your email] with your order number and a photo of the issue. We'll make it right.
Please note: Orders cannot be cancelled or modified once submitted, as production begins immediately. We are not responsible for carrier delays or customs processing times.